PRIVACY POLICY
1. Privacy Statement
Casa del Alux and its affiliates (collectively "Casa del Alux", "we" or "us") are committed to protecting your privacy and endorsing a general policy of transparency on how we collect, use and disclose your Personal Information (as defined by continuation). The objective of this Privacy Policy is to inform you about Casa del Alux's practices related to the collection, use and disclosure of Personal Information that may be provided through the access or use of our websites, services or products or that we may collect in some other way.
This Privacy Policy also explains how you can contact us if you have any questions about, wish to access, make changes to, object to the processing, or delete any Personal Information Casa del Alux may have about you. As one of our guests or someone with whom we do business, you understand and agree that we collect, use and disclose your Personal Information in accordance with this Privacy Policy.
Although this Privacy Policy is intended to describe the broadest range of our Personal Information processing activities around the world, those processing activities may be more limited in some jurisdictions depending on the restrictions of their laws. For example, the laws of a particular country may limit the types of Personal Information that we may collect or the way that we process that Personal Information. In those cases, we adjust our internal policies and / or practices to reflect the requirements of local law.
What Personal Information We Collect
How We Use Your Personal Information
When do we disclose your Personal Information?
Consent and your Data Access Rights
Use or Disclosure for Marketing Purposes
How We Protect Your Personal Information
For the purposes of this Privacy Policy, "Personal Information" refers to information about you that personally identifies you as defined in accordance with applicable law. The types of Personal Information that we may collect and process (which may vary by jurisdiction depending on applicable law) include, but are not limited to:
your first and last name, gender, personal and work contact details (such as address, phone number, email address), job title, date and place of birth, image, nationality, and passport and visa information;
information on your stay as a guest, including the hotels where you have stayed, arrival and departure dates, goods and services used, special requests made, comments on your service preferences (including room and vacation preferences), telephone numbers and fax, text and phone messages received;
the details of your credit or debit card or other means of payment accepted by Casa del Alux;
any information necessary to fulfill special requests (i.e., health conditions that require specific accommodations or services);
information, comments or content that you provide regarding your marketing preferences, in surveys, contests or promotional offers, or on our websites and those of third parties that have a business relationship with Casa del Alux;
information collected at Casa del Alux through the use of closed circuit television systems, Internet systems (including wireless networks that collect data about your computer, mobile or smart device or your location), key card and other security systems and technology;
images and audio of his person captured by surveillance cameras at Casa del Alux for security reasons; Y
the information that is collected when you access a Casa del Alux website (we describe this in more detail in section 9 below).
We may collect data that is confidential, such as ethnic background, origin, religion, past and current health status, and we will seek to obtain your consent in accordance with applicable law. These confidential data will be treated accordingly.
The Personal Information we process is information that you or someone acting on your behalf knowingly provides to us or information that we receive from a third party. In the case of Personal Information belonging to minors or people with mental disabilities under applicable law, we will endeavor to obtain the consent of parents, legal guardians or legal representatives, as appropriate. Parents, legal guardians or legal representatives will exercise data protection rights on behalf of such minors or people with mental disabilities.
This Privacy Policy also applies to Personal Information about you that we receive from a third party, unless specifically covered by that third party's Privacy Policy.
Subject to applicable laws, we may collect, use and disclose your Personal Information for the following:
register, confirm, provide and charge for hotel accommodation, services and products charged to your room and other goods and services you requested, including services requested from third parties with a business relationship with Casa del Alux;
provide you with a better or more personalized level of service, including information and services from a third party (such as additional Guest Services at Casa del Alux, local attractions, excursions and transportation options);
respond to requests for information and services, including the services of a third party (such as transportation providers and tour providers);
fulfill the contractual obligations we have to you, anyone involved in the process of making your travel arrangements (i.e. tour operators, travel agencies, group travel organizers or your employer) and suppliers (i.e. card companies credit, airline operators, tour providers);
provide protection and security to staff, guests and other visitors;
manage general record keeping;
comply with legal and regulatory requirements;
· Advise you on new products and services that may interest you, subject to your consent in accordance with applicable laws (it may be considered as a secondary purpose or not necessary);
· Communicate and manage your participation in special events, programs, surveys, contests and other offers or promotions, subject to your consent in accordance with applicable laws (may be considered as an unnecessary secondary purpose);
· Develop and maintain our relationship, and communicate with you;
· Send you the invoice for our products and services and collect any outstanding debts; Y
Perform data analysis and other research (such as market and consumer research and trend analysis) to develop, manage, protect and improve our products and services, website and business (including analysis of the effectiveness of our marketing , our sales and advertising) (may be considered as an unnecessary secondary purpose).
Unless we have your consent, we will not transfer or assign your Personal Information in any way to third parties. From time to time, we may disclose your Personal Information as set out below. We would always make that disclosure in accordance with applicable law. In some jurisdictions, data privacy laws may require that we obtain your consent before transferring your information from your home country to other countries. When you accept this Privacy Policy, you, to the extent required and permitted by your local law, consent to the transfer of your Personal Information to such other countries for the purposes set forth in this Privacy Policy and to the extent indicated. in this section, and as described in Section 3 above. Circumstances in which we may make such a disclosure (in addition to those described in section 3 above) include the following:
4.1. Our Affiliates and Subsidiaries
Casa del Alux may disclose and you authorize Casa del Alux to disclose your Personal Information to its affiliates and subsidiaries.
4.2. Our Agents, Service Providers and Suppliers
Casa del Alux may share and you authorize Casa del Alux to share your Personal Information with third parties contracted to help Casa del Alux provide services to you or carry out one or more of the purposes described above. These third parties are prohibited from using your Personal Information for purposes other than providing this assistance and we require those third parties to protect your Personal Information in accordance with the terms and conditions of this Policy, using appropriate security measures. These third parties may not process or otherwise use your Personal Information, except in accordance with the Casa del Alux Privacy Policy and in accordance with applicable laws.
4.3. Legal requirements
Casa del Alux reserves the right to disclose Personal Information to a third party if a law, regulation, search warrant, subpoena or court order requires or legally authorizes us to do so, or in the context of discovery procedures or if we determine that is necessary or convenient to comply with the law or to protect or defend our rights or property in accordance with applicable laws. We also reserve the right to retain collected Personal Information and process such Personal Information to comply with accounting and tax rules and regulations, and any specific record retention laws.
4.4. Business Transfers
Casa del Alux reserves the right to disclose and / or transfer Personal Information to a third party in the case of a proposed or actual purchase, sale (including a liquidation, foreclosure, foreclosure or repossession), lease, merger or any other type. acquisition, disposal, transfer or financing of all or part of Casa del Alux or any of the businesses or assets or shares of Casa del Alux or a division thereof in order that you continue to receive the same products and third party services in accordance with applicable law and you consent to such disclosure and / or transfer.
Casa del Alux collects Personal Information about you only when you voluntarily provide it. You can always choose what Personal Information (if any) you want to provide to us. However, if you choose not to provide certain details, some of your experiences with us may be affected (for example, we cannot accept a reservation without a name).
We will endeavor to obtain your consent to the use or disclosure of your Personal Information at the time of collection. Subject to applicable laws, you have the right to access, correct or request the deletion of your Personal Information at any time. In certain circumstances, you may have the right to object to the processing of your Personal Information. In such event, please contact our Privacy Officer as described below under "How to Contact Us."
You also have the right to withdraw your consent at any time, subject to legal restrictions and, where appropriate, reasonable notice is required. If you wish to withdraw your consent, please contact our Privacy Officer as described below under "How to Contact Us."
We will not require you, as a condition of supplying a product or service, to agree to the collection, use or disclosure of information beyond that required to fulfill the legitimate and explicitly specified purposes for which the information is provided.
Your Personal Information will be used for the purposes described in this Privacy Policy. Many of the purposes described in this Privacy Policy are necessary for the existence, maintenance or fulfillment of the relationship between you and Casa del Alux. We also use your Personal Information for purposes that may not be necessary for the existence, maintenance or fulfillment of your relationship with Casa del Alux. These unnecessary purposes include sending promotional materials, customizing your visits to our sites and social media channels, delivering content tailored to your interests, and engaging in interest-based advertising.
If you have signed up to receive promotional and marketing emails from Casa del Alux, we may also use (but will not disclose) your Personal Information to send you relevant information by email based on your subscription preferences. We may also disclose your Personal Information to our affiliates so that they can send promotional materials to you directly by email.
You can unsubscribe at any time by clicking on the unsubscribe link at the bottom of Casa del Alux email communications. However, please note that Casa del Alux clients will continue to receive periodic emails related to their business relationship with us.
If you consider that any of the purposes of use described above does not originate from or is not necessary for your relationship with Casa del Alux or if you choose not to allow us to use your Personal Information for marketing purposes, you can request that we not process your Personal Information for those purposes. purposes by communicating as outlined below (see "How to Contact Us").
Casa del Alux makes all commercially reasonable efforts to ensure that Personal Information collected from you is protected against loss, theft, and unauthorized access, disclosure, copying, use, or modification. This protection applies with respect to information stored in both electronic and printed formats. Access to your Personal Information is restricted to selected employees or representatives. In addition, Casa del Alux employs generally accepted information security techniques, such as firewalls, access control procedures and cryptography, to protect Personal Information against loss and unauthorized access.
8. Conservation and Storage of your Personal Information
Casa del Alux retains your Personal Information for as long as necessary to fulfill the purposes for which it was collected in accordance with this Privacy Policy and to comply with applicable laws, and your consent for such purposes remains valid after terminate our relationship with you.
9. Cookies
When you visit our website, we or one of our third-party service providers places a text file called a "cookie" in the browser directory of your computer's hard drive. A cookie is data that a website can store in your web browser and later retrieve the information. The cookie cannot be read by any website other than the one that placed it.
Our third-party service providers use cookies on our behalf to collect and store Internet log information, such as what time visits were made, whether the visitor has been to this site before, and which site referred the visitor to the web page. Geographic data is also determined by the IP address of the visitor's computer. This information collected by the cookie is transmitted to our external service providers and is then used to evaluate visitor behavior and generate statistical reports on the activity of the Casa del Alux website, and can be used for marketing purposes.
You can choose to disable cookies in your browser at any time by following the procedure described in the Tools or Preferences menu of your browser. If you choose to modify your browser in this way, some pages on this website may not function properly. More information about cookies and other similar technologies and how they work is available at allaboutcookies.org .
10. Links to Third Party Sites
The Casa del Alux website may offer links to other third party websites. You should be aware that linked website operators may also collect your Personal Information (including information generated through the use of cookies) when you link to their websites. Casa del Alux is not responsible for how such third parties collect, use or disclose your Personal Information, so it is important to familiarize yourself with their privacy policies before providing them with your Personal Information.
11. Changes to this Privacy Policy
Casa del Alux reserves the right to modify this Privacy Policy at any time and without prior notice to reflect changes in legal or regulatory obligations or changes in the way we handle Personal Information. The Privacy Policy, which includes updates and amendments, posted at any time or from time to time through this website, will be considered the Privacy Policy in effect at that time. This Privacy Policy is effective on July 17, 2016.
12. How to Access, Correct, Update or Delete Your Information
You can help us maintain the accuracy of your Personal Information by notifying us of any changes to this information. You can also contact the Casa del Alux Privacy Officer as indicated below to withdraw your consent to the processing of your Personal Information, to access, correct, update, delete or object to the processing of your Personal Information.
We will inform you of the decision that relates to a request regarding your Personal Information in accordance with applicable law. With respect to a request for access to your Personal Information, we will send you a response by email, fax or post as provided.
13. How to Contact Us
If you have any questions about this Privacy Policy, about the processing of your Personal Information, or any concerns or complaints regarding the administration of this Privacy Policy, or if you want to send a written request regarding your Personal Information, then you can communicate by email with our Privacy Officer at casadelalux@gmail.com.
We may require that you confirm your identity (for example, by providing government-issued identification) before processing any request that relates to your Personal Information.
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14. Any request related to your Personal Information will be responded to within 20 business days from the date of your request.